Organisations today face many challenges, whether it be competing in globalised markets or achieving greater market share in your local economies.

To adapt and compete, you are required to take on significant change initiatives. AccomplishBiz works with you to ensure your change initiatives deliver the business benefits you are seeking.

We work as your partner throughout the change process. Think of us as an extension of your team. You will gain a team member with vast experience in managing change. We will make sure that all aspects of the change are implemented with minimal disruption and business impact.

We help organisations:

  • prioritise change initiatives for quick wins and/or long-term strategic advantages;
  • analyse and select appropriate “build vs buy” solutions;
  • evaluate your change projects’ impact on people, process and technology;
  • sequence your organisational change initiatives to achieve short-term building blocks for major improvements; and
  • plan and deliver the multitude of activities required for change to be successful.

We help your organisation achieve the success you are looking for.

our team

Between them, Susan and Steve have over 70 years experience in supporting businesses through change and delivering projects. 

Steve Owens

Steve Owens


With over 45 years experience business, accounting, change and project management, Steve understands the challenges facing businesses and executives today. He has worked closely with senior executives and organisations’ boards facilitating the achievement of business objectives through their change initiatives.

Steve uses his executive management experience to assist clients identify, achieve and measure business benefits. Steve has managed complex technology and business change programs, across multiple geographical locations, consulting to a wide range of industries. His formal qualifications include a degree in Accounting, Diploma of Project Management, and he is an accredited Graduate Australian Institute of Company Directors(GAICD).

Susan Owens

Susan Owens


For over 25 years Susan has managed business projects; organisational change initiatives and provided consulting services to public and private sector organisations in a diverse range of industries including: Financial Services; Telecommunications; Supply Chain / Logistics; Law Enforcement; IT; FMCG; Outsourcing; Manufacturing; Construction and Engineering.

Susan has also held senior management roles driving strategic changes to improve the overall competitiveness of companies. Susan’s formal qualifications include an MBA(AGSM), a Diploma of Project Management and she is an accredited Graduate Australian Institute of Company Directors (GAICD). Susan is also a certified PRINCE2 Practitioner and certified in the Prosci ADKAR Change Management Methodology.

Molly Owens

Molly Owens

Chief Well-being Officer

Molly makes sure all staff feel loved and cared about. She play s a vital role in taking care of Steve and Susan, knowing when to come and give them a nudge or drop a toy at their feet.

Our Vision

To help you achieve success by partnering with you to develop the right tailored solution to deliver the right outcomes – for you.

Learn more about how we can help you achieve success here


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Get in touch and let’s talk about how we can work with you to achieve your goals.

Some of the best ideas for your business’s future may be in the minds of your staff.

But how do you tap into those ideas?

Over the years suggestion boxes in staff kitchens have worked to some extent. But these do not allow ideas to be built upon and expanded. There is limited visibility of suggestions by others in the business.

Staff engaging in the business by collaborating using a future wall.

Use a Future Wall

If you have renovated a house or built a new house you may have created a “mood board” with pictures, cloth swatches, paint samples etc that you might use.

A Future Wall is similar. 

It is a place, physical and/or virtual, where you and your staff post ideas about potential futures for your organisation. Whether it be pictures, articles, quotes, ideas, goals. 

Your Future Wall will be unique just as your business is unique.

No two Future Walls are the same. It will evolve and develop. 

For some businesses it is only used during strategic planning periods. While for others it becomes part of their day to day culture with a constant gathering of ideas to shape the business.

A Future Wall may be used company-wide or just in certain sections of the business.

Why Have a Future Wall?

Future Walls are a fun way to engage with your staff, especially during times of major change or planning.  It’s an opportunity for staff to think about your business creatively.

You might be surprised the talent that you will uncover.  Staff across the business can come together to share ideas and make suggestions that may not be in their “area”. 

This can help break down silos between teams.

A Future Wall can encourage continuous improvement and innovation. You can gather ideas that you and your leadership team may not have thought of. 

How Do You Create a Future Wall?

Your Future Wall can be physical, for example a pinboard/whiteboard in the staff room. Or it can be virtual. There are multiple online tools which can be used as forums. You can also set up a chat space on your intranet. Or you may choose to do both. 

The physical and the virtual Future Wall’s each have their own benefits. 

A physical wall in a location regularly visited by all staff keeps it front of mind. If you have multiple sites, you might have multiple Future Walls, one on each site.

A virtual wall is great for businesses with staff working remotely.  It also provides a place for staff to post materials they find on the internet. 

You might want to have both a physical and a virtual.

Making your Future Wall a success!

The key to the success of your Future Wall is creating excitement for participating and shared ownership of the wall across the organisation. 

  • In the early days this may be achieved with fun competitions. For example, offering movie tickets for the most creative, or most original idea. 
  • Encourage managers to include time at the wall in their team meetings.
  • Set up a team with people from multiple areas and levels of the business to gather and collate the information posted on the wall. This can then be communicated back to everyone.

    For the Future Wall to be sustainable staff need to see that their ideas are being considered and used to shape the future. Again, this can be by leadership stand ups at the wall and leadership communications on how an idea has been adopted.


Would you like to encourage your staff to become more engaged in the business and collaborate on how to build into an even better business than it is today? Create a Future Wall.

If you would like help setting up a Future Wall that fits your unique business give the E2E The Change Agency Team a call.